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[ TERMS OF SERVICE ]

Terms of Service

Last Updated: April 26, 2026

Overview

These Terms of Service ("Terms") govern your use of the Occudule mobile application and related services (the "service"). The service is provided by Outvblue Technology Inc. ("Outvblue," "we," "us," or "our"), a corporation registered in Ontario, Canada. The Occudule name and branding refer to our service. By creating an account or using the service, you agree to these Terms.

If you do not agree, do not register for or use Occudule.

1. Acceptance of Terms

By signing in with Apple, Google, or Microsoft (or any method we offer), you confirm that you have read these Terms, agree to be bound by them, and meet the eligibility requirements in Section 2.

2. Eligibility and Account Responsibilities

2.1 Eligibility

  • You must be at least 18 years old (or the age of majority where you live), whichever is higher, to create an account.
  • Occudule is intended for parents and legal guardians to manage family and school-related schedules. It is not directed at children as an independent user product.

2.2 Account accuracy

  • You are responsible for the accuracy of information you provide, including child profiles, schools, and keywords used to identify relevant email.
  • Accurate information helps automated features (such as email-based event extraction) work as designed; you remain responsible for verifying important dates and commitments.

2.3 Security

  • You are responsible for safeguarding the device and accounts you use to access Occudule.
  • Notify us at support@occudule.com if you believe your account has been compromised.

2.4 Email and calendar connections

  • If you connect Gmail, Outlook, or similar services, you authorize Occudule to access and process messages and related data only as needed to provide the features you enable (for example, extracting school-related events and tasks).
  • You may disconnect these integrations in the app; disconnecting may limit or disable certain features but does not necessarily delete your Occudule account.

3. Subscriptions and in-app purchases

3.1 Where purchases are processed

  • Paid subscriptions and other digital offerings in the mobile app are purchased only as in-app purchases through the Apple App Store or Google Play (as applicable to your device). We do not collect payment card or bank details in the app for those purchases.
  • Your payment relationship for those purchases is with Apple or Google under their respective terms, privacy policies, and billing rules. Outvblue does not receive or store your full payment card number for those in-app purchases.
  • We use RevenueCat together with Apple’s and Google’s platform APIs to validate subscription status and entitlements on our servers. RevenueCat acts as a subscription-management and analytics partner; it does not replace the App Store or Google Play as the payment processor, and it receives subscription identifiers and related metadata—not your underlying payment credentials from the store.
  • In-app subscriptions are not billed through Stripe or other direct card-on-file payments to Outvblue; payment for those subscriptions is completed only through Apple or Google, as described above.

3.2 Auto-renewal and cancellation

  • Subscriptions renew automatically until you cancel through your Apple ID or Google Play account settings, following the platform’s cancellation flow.
  • If you cancel, you typically retain access through the end of the current paid period; exact timing is determined by Apple or Google.

3.3 Price changes, refunds, and billing issues

  • Price changes, free trials, introductory offers, and proration are governed by Apple’s or Google’s rules and the terms shown at purchase.
  • Refund and billing disputes for in-app purchases are handled by Apple or Google according to their policies. We may assist in good faith when you contact us at support@occudule.com, but we cannot override store decisions.

3.4 Plan features

Features (such as number of children, sync frequency, or conflict-detection range) depend on the plan shown in the app at purchase. If a description in the app conflicts with these Terms on a specific commercial point, the in-app purchase screen and store listing control for that transaction.

4. Acceptable use

You agree not to: use Occudule unlawfully; attempt unauthorized access to our systems or other users’ data; reverse engineer or circumvent security or usage limits except where applicable law expressly permits; use Occudule to process mailboxes or data you are not authorized to access; interfere with the service or impose an unreasonable load on our infrastructure; or misuse integrations (including email forwarding or share-to-app flows) in a way that violates third-party terms or applicable law.

If you use optional in-app live chat (Zoho SalesIQ), you agree not to transmit unlawful, harassing, fraudulent, or malicious content, or to impersonate another person. Messages and related technical data you submit in chat are processed by Zoho as described in our Privacy Policy. You are responsible for what you choose to type in chat, including any personal or family information you voluntarily include.

5. Intellectual property and license to operate the service

Occudule and its branding, software, and content we create are owned by us or our licensors. You retain ownership of your own content (such as email you choose to process through the service). To operate Occudule, you grant us a limited, non-exclusive license to host, process, transmit, and display your content solely to provide the features you request. That license ends when you delete content or your account, subject to reasonable backup and legal retention described in our Privacy Policy.

6. AI-assisted features and accuracy

Occudule may use automated and machine-assisted methods to identify events, tasks, or related information from email and connected data. These features are assistive only. We do not guarantee complete or error-free extraction. You are responsible for confirming critical dates, obligations, and communications (for example, using links to original messages where available). We are not liable for missed deadlines, incorrect extractions, or undetected items to the extent permitted by law.

7. Third-party services

Occudule relies on third parties (including Apple, Google, Microsoft, email providers, RevenueCat, cloud hosting, Zoho (SalesIQ / Mobilisten) when you use in-app live chat support, and, if you opt in, Firebase Crashlytics for crash diagnostics). Their services are subject to their own terms and privacy policies. We are not responsible for outages or actions of those third parties beyond what applicable law requires.

8. Push notifications

If you enable notifications, your device may receive reminders and product messages in accordance with your OS settings and any in-app preferences we provide. You can turn off notifications through your device settings or in-app controls where available.

9. Termination

You may delete your account through the app where we offer account deletion. We may suspend or terminate access if you materially breach these Terms, if we must do so to comply with law, or to protect the security or integrity of the service. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations of liability, and governing law) will survive termination.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OCCUDULE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" BY OUTVBLUE TECHNOLOGY INC. WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OUTVBLUE TECHNOLOGY INC. OR ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID OUTVBLUE DIRECTLY FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (EXCLUDING AMOUNTS PAID TO APPLE OR GOOGLE FOR IN-APP PURCHASES), OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100), IF YOU HAVE NOT PAID OUTVBLUE DIRECTLY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES OUR LIABILITY IS LIMITED TO THE MAXIMUM PERMITTED BY LAW.

12. Indemnity

You will defend, indemnify, and hold harmless Outvblue Technology Inc. and its personnel from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the service, your violation of these Terms, or your violation of others’ rights, to the extent permitted by law.

13. Changes to these Terms

We may modify these Terms from time to time. We will update the "Last Updated" date and, where changes are material, we will provide notice as required by applicable law or through the app (for example, an in-app message or email). Continued use after the effective date may constitute acceptance where permitted by law.

14. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, excluding any rules of private international law that would apply the laws of another jurisdiction, except where mandatory consumer protection laws of your place of residence require otherwise. You and Outvblue Technology Inc. agree that the courts located in Ontario, Canada have non-exclusive jurisdiction over disputes arising out of or relating to these Terms or the service, and you may also have non-waivable rights to bring or defend claims in your place of residence under applicable law.

15. Contact

Questions about these Terms: support@occudule.com